Links

 

General Links

 

This page is for additional links on and off-site.  

Let's just get right into it. Each section will have links on the left to the item/product. Please bear in mind that the details given are entirely my opinion. If you have a bad experience with a product (say you rather AWS vs Contabo) then that's fine. Everyone is entitled to their opinion. In the same way some person never had problems with Toyota while others swear by Honda - your individual experience with a product or service will vary. Those below I've either used and endorse, or know of and post the links because I believe it's a good product/service.

TeamViewer is the most popular remote assistance program today. I have a license for version 11 and I'm not able to connect to higher versions (12+). I can connect to older versions, but the new policies make it difficult. If you need assistance using this product you will have to download my specific version.

Contabo is my hosting provider. I recommend them above all else. They have VPS, web, dedicated server and other offerings. Check them out if you need any of the services they offer. I'll leave some links to their VPS packages below.

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ScreenConnect is currently my preferred mode for remote assitance. It allows me to connect using my phone if I'm away from a PC/laptop and the features are really great. There are some personal reasons why I've mostly switched, but those would be discussed if you give me a call.

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OSTicket is what I use for logging all jobs. While there are many different products available - this is my preferred self-hosted solution. It's always being improved and has a GREAT support forum!

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InvoiceNinja is the invoiceing tool that I use. Like OSTicket, there are other options available - but InvoiceNinja is awesome. It allows you to set recurring invoices, reminders and even has payment portals available!

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I'll probably add more links and details as things progress. I'm going to leave some additional links below for Contabo because I hold them in high regard. As for myself? I've said it before on other pages. I'm a technician that's been doing this with certification since 1995. I've worked at a number of places and always do my best to keep current with my field. If you need assistance or more information please feel free to contact me. Have a good one!

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RemoteUtilities is my next preferred remote connection tool. I highly recommend this to all persons due to the licensing and the robust set of features. I expect that this tool will meet all the feature sets in TeamViewer as time progresses. 

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