{"id":451,"date":"2022-04-25T07:35:31","date_gmt":"2022-04-25T12:35:31","guid":{"rendered":"https:\/\/carlosthomas.net\/blog\/?p=451"},"modified":"2025-11-17T18:54:07","modified_gmt":"2025-11-17T23:54:07","slug":"getting-remote-support","status":"publish","type":"post","link":"https:\/\/carlosthomas.net\/blog\/2022\/04\/getting-remote-support\/","title":{"rendered":"Getting Remote Support"},"content":{"rendered":"\n

If you’re looking for remote support from me, you just need to download and run one of these available tools. Firstly – follow the link below.<\/p>\n\n\n\n

FOLLOW THIS LINK<\/a><\/p>\n\n\n\n

OR THIS LINK<\/a><\/p>\n\n\n\n

Depending on your browser or settings, you may get an error when you try to open the first link. That may happen if you’re running an older OS (Windows 7) and your certificates are not up to date.<\/p>\n\n\n

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You’ll get that page above which has a number of different tools as you can see. For primary support, please go to the highlighted REMOTE UTILITIES.<\/p>\n\n\n

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Once that page loads there are again a number of options. Depending on what your needs are we will use either #1 highlighted in red, or #2 highlighted in blue.<\/p>\n\n\n\n

The first option is for persons that need immediate support and do not want unattended access. While it does ask for elevated privileges, you can bypass this if you do not have administrative rights to your system. <\/p>\n\n\n\n

The second option is for persons that will be using support on a regular basis. This installs the host which will allow me to connect whenever you call\/message for remote assistance.<\/p>\n\n\n\n

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