gallery/8194d80b6b02c23ab75e119facb322c8

About Me

 

I am a Mandeville-based IT engineer, on a mission to set a new standard of excellence in the industry. 

I realize that a lot of persons in Jamaica are wary of computer technicians because of bad experiences they have had in the past, and my goal is to raise the bar with my level of service, honesty and integrity.

Although I am based in Mandeville, I provide services worldwide, primarily via remote access, however depending on your needs I may also physically visit your location or take your equipment for diagnostics and repairs.

I service and repair desktops and all accessories, laptops, Apple devices, cellphones, monitors, game consoles, cameras and many other electronic devices.

Give me a call to see if I can take care of your problem, or click the links to open a support ticket.

The CURRENT STATE message above will show:

  • AVAILABLE - Responses will be given within 24 hours.
  • PARTLY AVAILABLE - I may be busy working and replies will be slow.
  • UNAVAILABLE - I'm completely unavailable. You may not get a reply until this changes.
  • RESTRUCTURING - This is specific to the current site move going on.

Remote Support

 

If your device can boot/start then I will be able to do remote support. Please use the link at the top of this page to access remote support.

Ticket System

 

All jobs are logged and tracked in the ticket system. These jobs are also emailed to you so there is always a trail. You may also open a ticket by visiting the link at the top of the page.

Networking

 

Network troubleshooting, installation, configuration and administration options are available.

Sample Portfolio

References

 

If you need references please get in touch for a list of the clients I've done work for. I get contacted by persons and businesses in various parishes and even some overseas. While the current focus is on remote assistance, arrangements can be made to get your device/system/network checked, fixed or setup. 

Carlos Thomas
Please bear with me as the site is Being migrated
CURRENT STATE: RESTRUCTURING