Here you'll see a listing of the primary services offered. Please be sure to check the TOS (Terms Of Service) tab.
I believe that there shouldn't ever be a "key man" in the business. If ever you decide to use another technician, a full log of work done will be available in the ticket system.
If failure of a drive was not detected early, then I can attempt recovery with various methods. If this fails then there is usually only a diagnostic charge.
With the new wave of viruses and cyber attacks, it's best to have some form of backup - local or cloud - to ensure your important files are safe. I'll help with getting this set up for you.
With the resources available I will get repairs done to your PC, Mac, Laptop, Tablet, Phones and Printers. If it's an IT item I can repair it.
From planning to rollout and infrastructure to administration. If you need to get it done, I'll provide the solution. Already have a network? Testing and certification can be done.
The ticket system allows you to follow all of your repairs from start to finish.
Data recovery services are provided based on the type of recovery and media to be processed. I'll advice on the best cource of action once the initial assessment is done.
Backup services are provided through third-party companies. Quotes and customizations can be done if on-premise backup is required.
Most problems can be fixed remotely if there's stable internet access and the system can start the operating system (Windows/OSX).
Repairs are either handled by me or outsourced as needed. Component level replacement and repairs may be outsourced and take a bit longer to be completed in some cases.
Wired (copper) or wireless networking options are available. From planning to deployment, I can help you to get your infrastructure up to international standards if required.