AnyDesk Update – Version 7

Hi everyone. This update is done from my phone, so no photos or anything yet. I’ll probably update this post with some pictures and added links once I’m able to.

UPDATE – 2022 – As of version 7.0.4 the profiles issue (mentioned below) has been fixed.

So as you know, I’ve been using AnyDesk as my primary support tool in more recent times. While not as fully featured as ScreenConnect or TeamViewer, it gets things done nicely.

The latest update adds a feature that still needs some work, but will be useful when all bugs are worked out. That would be what I’d call “connection profiles” – official name is “Permission Profiles”.

The update comes with 4 existing profiles that you can tailor, and a menu item suggesting more custom profiles can be added, however that presently doesn’t work. Still, 4 should be enough for most persons to define their connections. What’s available so far are:

  • Default
  • Screen Sharing
  • Full Access
  • Unattended Access

You can specify the level of control each profile will have, and set passwords for each. If you’re a technical user, you can specify access for yourself and others. If you’re an admin, you can set your access and secondary access for assistance when you’re not fully available.

Again, 4 should be enough but I’m waiting for future updates when the profiles can probably be renamed and custom ones added.

As a workaround – if you happen to click on the “ADD PROFILE” option and find a blank page like below – don’t worry about it. Simply close the window and then go back in settings (if you need to) or – if you JUST clicked it – just hit ENTER on the keyboard to get rid of the screen and get back to the settings.

Windows 10 Updates – Printer Problems

In recent times I’ve found that people have been having problems printing. Most of the issues occur with networked printers or network shared printers.

My first encounter was around October 14th, 2021.

Apparently this is due to Windows Update. Some specific updates taken keep breaking the network printing, whether it’s an actual networked printer or one shared from another PC.

The main culprit is KB5006670. If you can’t manage to find it within “Add/Remove Programs” or such, you can remove it manually using a command.

Run the command without quotes “wusa /uninstall /kb:5006670” from an elevated command prompt. The exact command is below for your convenience to copy/paste.

wusa /uninstall /kb:5006670

The problem is – many times the update reinstalls. You’ll have to use your favorite tool/s to block updates and prevent it from being reinstalled.

Some other removal commands which include other updates that could cause your issue are listed below. I’ve included the one above as well.

wusa /uninstall /kb:5006670
wusa /uninstall /kb:3197868
wusa /uninstall /kb:3170455
wusa /uninstall /kb:5005613
wusa /uninstall /kb:3163912
wusa /uninstall /kb:3172985

At the end of that, you may want to run “msdt.exe /id PrinterDiagnostic” to start the print troubleshooter and see if it’s possible to resolve your issue.

If you had the printer installed before and it stopped, these may help. If your printer disappeared from your list – you’ll have to add it back.

If you’re in an organization and can afford to, you may want to deploy up a localized Windows Update server. This will allow you to cherry pick what gets distributed.

Links to external resources can be found below. Just note that my specific reason for the research was a bit different. Yes – I had the printing issue – but my client also had failing drives and I initially thought the print failure was due to corrupted files. This was the case on one (1) of the machines on that network.

Hopefully the information provided helps to get your print issues resolved.