Happy New Year everyone. 2022 wants to be 2020 too….started off badly if you ask me. Aside from family passing away, we lost Betty White in December and started the year with Sidney Poitier leaving as well. While there are other celebrities that we’ve lost, those are the two most prominent ones that are easily identifiable to locals (Jamaicans) if you ask me.
One of the younger deaths in 2022 was Bob Saget. That was unexpected if you ask me.
https://en.wikipedia.org/wiki/Deaths_in_2022
Now – with those unpleasantries out of the way – let’s get into some more unpleasantries. The topic of the post.
TERMS OF SERVICE
While there are no major changes to the terms, there will be updates to how I handle some things. I will also be updating these terms on the main site. I’m probably going to be lazy and type it out here then just copy/paste into the main site. Or not.
I’m going to be rather blunt about certain topics here. This has come out of necessity. I will also go a bit more into details about certain clients here – without getting too specific. I assume you will read the details and be aware of where things are.
Unfortunately I’m getting older – and I’m getting a bit less tolerant when it comes to providing the services without payment being sent. I love I.T. There are few things that I enjoy as much as doing repairs and troubleshooting, but having a love for something does not pay the bills.
My day job is my priority. If I’m not able to address your issue in a timely manner, I’ll refer you elsewhere or discount your repair if you’re willing to wait. as I’ve said on the main page link, some persons have had me waiting for payment for 3+ years now. I’ve held old devices for persons for 5+ years. It’s going to stop.
CASE STUDIES
I have two cases that I’d like to highlight. Just to give examples and make the persons involved aware.
One customer I ensured to have the system back up and running as it’s needed for them to earn. Partial payment was done, but almost 50% of the invoice has been outstanding for 3+ months now. That’s on the lighter end of tings.
The next customer – I’ll highlight that this is a business – has owed for 6 separate invoices within 2018, and only 1 of 6 has a partial payment. That’s going on 4 years now.
I’m not doing it again. I’m sorry. The details are on the website – which covers my legal obligations. While I already have a network of IT persons that I spread delinquent names among, I am going to check with my lawyer about posting the names of these persons/businesses online. Maybe I should. Maybe I can’t.
The information given to the network of IT persons/businesses simply has the details of the offender, and a warning to ensure that collections are done. But some offenders will not have me doing work for them ever again. I’ve been patient enough I believe.
I’d like to mention something – just so individuals don’t think I’m picking on them and praising businesses. Government is no better. Had a situation where one of the Parish Councils owed me for a printer repair for 2 years. When they needed me again – I sent someone else. After the other person visited twice and brought reminders physically, they finally paid. Government of Jamaica. TWO YEARS.
IN CLOSING
That’s it for now. I’m done being that nice. I love what I do – but free work does not cover the petrol cost (have you seen those lately?) or the electricity costs to do the work. Has got to stop.
Especially for those who have long outstanding payments – if no effort is made to clear the balances, the collection will be handed over to an agency.